Shipping & Returns Policy

Shipping & Returns Policy

Welcome to Halloween We Bring! We’re thrilled to deliver spooky treats and cozy essentials right to your door. Below you’ll find all the details on how we handle shipping and returns.

🚚 Shipping Information

Processing Times

  • Orders are processed within 2–4 business days.

  • During Halloween season (September–October), processing may take an extra day or two due to high demand.

Domestic Shipping (U.S.)

  • Standard shipping: 3–7 business days after processing.

  • Free shipping on orders over $50 (U.S. only).

International Shipping

  • Yes, we ship worldwide! 🌍

  • Delivery typically takes 10–20 business days, depending on destination.

  • International customers are responsible for customs fees, duties, and taxes.

Tracking

  • Once your order ships, you’ll receive a tracking link via email.

🧾 Returns & Exchanges

We want you to love your spooky finds! If something’s not quite right, here’s how we handle returns:

Eligibility

  • Returns are accepted within 30 days of delivery.

  • Items must be unused, unwashed, and in original condition (with tags or packaging intact).

  • Digital products (eBooks, wallpapers, ASMR packs) are non-refundable due to their instant-access nature.

Process

  1. Email us at support@halloweenwebring.com with your order number.

  2. We’ll provide you with a return shipping address.

  3. Once your item is received and inspected, we’ll issue your refund to the original payment method (processing can take 5–10 business days).

Exchanges

  • Apparel exchanges are available for size changes (pending stock availability).

  • Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.

Damaged or Wrong Item

  • If your order arrives damaged or you receive the wrong item, contact us within 7 days with photos and we’ll make it right (replacement or full refund).

🎁 Special Notes

  • Clearance or final sale items are not eligible for returns.

  • Subscription boxes (Pumpkin Patch Box) are final sale due to their limited-edition, seasonal nature.

🕸️ Questions?

If you need help with your order, email us at support@halloweenwebring.com. Our spooky support team will get back to you within 1–2 business days.